Privacy Policy

1. Who We Are

Raccoon Empire is a mobile tap-to-earn crypto rewards game operated by Bitcoin Rewards Inc. ("we", "us", "our"). This Privacy Policy applies to the Raccoon Empire Android application (package: com.raccoonempire.tap) and our website at raccoonempire.online.

Privacy contact: support@raccoonempire.online

2. Data We Collect

We collect only what is necessary to operate the service:

We do not collect: precise location, contacts, SMS/call data, microphone/camera data, or any government identification numbers.

3. How We Use Your Data

• To create and manage your account and authenticate you.
• To operate game mechanics: tapping, missions, levels, and daily tasks.
• To calculate and process crypto reward withdrawals.
• To send in-app notifications about rewards, missions, and announcements.
• To display advertisements via Google AdMob and generate app revenue.
• To detect and prevent fraud, cheating, and abuse.
• To improve app performance and fix bugs.
• To comply with our legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your data under the following legal bases:

• Contract performance — processing necessary to provide the app services you signed up for (account data, gameplay data, withdrawals).
• Legitimate interests — fraud prevention, security, and app improvement, where these do not override your rights.
• Consent — advertising personalisation through Google AdMob. You may withdraw consent at any time via your device's ad settings.
• Legal obligation — when required by applicable law.

5. Advertising

Our app displays advertisements through Google AdMob. AdMob may use the Android Advertising ID (AAID) and other non-personal signals to serve personalised ads. You can:

• Opt out of personalised ads in Android Settings → Google → Ads → Opt out of Ads Personalisation.
• Reset your Android Advertising ID at any time.
• Learn more at Google's Advertising Policies.

Google AdMob's privacy policy: policies.google.com/privacy

6. Third-Party Services

We use the following third-party services that may process your data:

We only share the minimum data necessary with these providers for the stated purpose. We do not authorise them to use your data for their own purposes beyond the service they provide to us.

7. Data Sharing & Disclosure

We do not sell your personal data. We may share data only in these circumstances:

• Service providers: Hosting and infrastructure providers who process data on our behalf under strict data processing agreements.
• Withdrawal processors: Coinbase or Binance Pay, only when you initiate a withdrawal, and only the email address you provide for the payout.
• Advertising partners: Google AdMob receives device advertising identifiers for ad serving (see Section 5).
• Legal requirements: When required by a valid court order, law, or governmental request.
• Business transfers: In the event of a merger or acquisition, with legally adequate notice provided to users.

8. Data Retention & Deletion

We retain your personal data for as long as your account is active. Upon account deletion:

• Deleted immediately: Account credentials, gameplay data, coin balance, missions, and withdrawal email addresses.
• Retained up to 90 days: Anonymised fraud-prevention logs and aggregate gameplay statistics (no personal identifiers).
• Retained as required by law: Financial transaction records, if applicable, as required by applicable accounting or tax law.

You may request account deletion at any time via our Delete Account page or by emailing support@raccoonempire.online.

9. Security

We implement industry-standard security measures to protect your data:

• All data transmitted between the app and our servers is encrypted using HTTPS/TLS.
• Passwords are stored using bcrypt hashing — we never store plain-text passwords.
• Access to production systems is restricted to authorised personnel only.
• We regularly review our security practices.

No method of transmission over the Internet is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

10. Push Notifications

We may send you in-app notifications about game events, rewards, missions, and important announcements. These notifications are delivered within the app and do not require access to your device's notification system. You can manage notification preferences within the app settings.

11. Children's Privacy

Raccoon Empire is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA). If you believe a child under the applicable age has created an account, please contact us at support@raccoonempire.online and we will delete the account promptly.

12. Your Privacy Rights

13. International Data Transfers

Your data may be processed in countries outside your own, including countries that may not have the same level of data protection laws as your home country. When we transfer personal data from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission. Our third-party service providers (e.g., Google) participate in recognised data transfer frameworks.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you via an in-app notice or email at least 7 days before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the app after the effective date constitutes acceptance of the updated policy.

15. Contact Us

For any privacy questions, requests, or complaints, please contact our privacy team: